Terms and Conditions
Delivery charges
New Zealand wide
Order value up to $50: $5
Order value up to $100: $10
Order value over $100: Free
New Zealand owned
My Pampered Pets is a New Zealand owned and registered company, and owns and operates this website in the mypamperedpets.nz domain.
Contacting us
My Pampered Pets sales, administration, manufacturing, warehouse and distribution is operated from our premises in New Zealand
Our phone number is 06 264 6282
Contact us email
Purchase
My Pampered Pets, aims to provide you with quality products at reasonable prices. All our products are brand new and quality controlled before appearing on the website.
Prices on this website
All prices shown on this website are in New Zealand dollars and include GST.
Credit card payments
All credit card payments are transacted securely through Paypal in New Zealand dollars. No credit card details are stored by this website.
Your credit card statement will show a purchase in the name of My Pampered Pets .
All refunds are refunded to the purchasing credit card only, no exceptions. No cash refunds or wire transfers will be ever be made for a credit card purchase.
Delivery times
Products will be despatched within two working days of order, unless a product is out of stock. In this case you will be notified of the delay and given the option of another product, refund, or another delivery date when the item is back in stock.
We will notify the buyer once the product has been despatched. Once the product has left our premises, My Pampered Pets cannot be held resposible for the actual delivery date by the freight company.
Returns & refunds
My Pampered Pets always guarantee your satisfaction and stands behind the products we sell. If you are not 100% satisfied with your purchase, simply return it to us in its original packaging and unused condition within 7 days and we will exchange, credit or refund your purchase
Freight charges are not refundable and return freight is the responsibility of the customer. Exceptions will be made in the case of a defective product or wrong item, and then refund for freight and purchase will be given.
Exports from New Zealand
My Pampered Pets does export. Please enquire.
Doggles
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Eye Protection
Protect your pooches eyes, in windy weather. Keep out sand, dust, wind and debris.
Doggles have flexible rubber frames and adjustable straps and frames are lined in foam for ultimate comfort.
Available in a range of sizes and colours, contact us today to secure your pair!
Rain Coats
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Stay dry for winter walkies!
These Designer Raincoats are gorgeous. Beautifully made, and excellent quality.
Pet Drying Sheets
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Holds 100% more water than other material
Super Absorbent Grooming Towel.
Great for after a bath, swim or out in the rain.
Washable Diapers
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Keep them comfortable, protects furniture and floors against incontinent accidents.
Ideal, for your young puppy or the elder dog suffering from incontinence.
Quick and easy to put on, soft and comfortable for your pet. Machine washable.
Secure on-line ordering
All transactions in New Zealand dollars.
Prices include GST.
All major credit cards accepted.
Contact Us
Auckland
New Zealand
Tel: 02108856186